DATA & ANALYTICS

Enterprises today comprehend the crucial role of data and analytics in realising performance improvements and improving user experiences. This is why they are investing more in these facilities to aid strategic, tactical, and operational decision-making.
At Code Metric, we are a born-digital company with a strong focus on invention and expertise in modern stack technologies. We use this benefit to drive acceleration journeys and provide exceptional business results at speed and scale. Recognition by leading sector analysts is an evidence to our invention-led value realization approach, products-led monetization, and solutions that provide to the leading companies in each industry segment.
Our team of data and analytics specialists includes thought leaders with both business expertise and technical ability.
With a forward-thinking approach, we are devoted to helping our customers solve complex trials and accomplish their business goals. We deliver a varied range of services and products that are maintained by partnerships and a skilled workforce. Furthermore, we take pride in our initiative, which concentrates on empowering women in Data & AI, making us one of the few businesses with such a program.
We are dedicated to frequently educating our competences and bringing cutting-edge data and analytics services to our clients. Our team is always determined for brilliance in service distribution and invention, utilizing state-of-the-art tools, accelerators, and platforms to help our clients successfully navigate their digital transformation journeys. The ultimate goal is to deliver exceptional client service.
Engineer data and intelligence to determine the right results.
In a world varying at lightning speed, keeping pace with developing client needs and behaviours is enormously challenging. Without meaningful data visions to point the way, it’s nearly incredible. We support you with intelligence to make the right data-driven results that will return the results you need to accomplish your industry goals—to notify, question, and direct actions across your business.
Our Data & Analytics solutions draw upon the best existing analytics technologies and business intelligence (BI) platforms to accelerate insights and data-driven outcomes, and deliver measurable value. By take part modernized data architecture, visualization, self-service analytics, and data science methods and Generative AI, such as ChatGPT, we give you the visions to problem-solve, strategize, manage, and optimize.
Intelligence Strategy
Accelerate and empower the adoption, confidence, and usage of engineered intelligence for business value conclusions. We work with you to describe your vision, aligning on business significances to make a modern intelligence strategy to determine performance and competitive advantage. We will evaluate your maturity and build a directed strategy and roadmap to allow you to operationalize analytics, AI, and cloud technologies at speed and scale.
Data Engineering
Fuel engineered intelligence with data in a receptive and protected ecosystem, including the cloud. We have hands-on expertise using cutting-edge technologies and platforms to update your data strategy, governance, and operating models, with a focus on creating visions to drive business consequences.
• Data strategy
• Data architecture
• Data enrichment
• Data management
Business Visions
Empower people and systems with engineered intelligence for improved and quicker decision-making with better confidence. We help you make an environment where your team can analyse data faster, with more self-service tools to allow your business to become data-driven.
• Business analytics
• Data warehousing
• BI reporting analytics
Marketing Analytics
Improved digital activity is letting you to make a person-level view of your target audience. By uniting technology with data & analytics solutions, we permit you intelligent, logic-based marketing that’s modified for each customer. Nurture relations and convert sales at every lifecycle stage—resulting in higher ROI and greater customer lifetime value.
• Propensity modelling
• Campaign analytics
• Channel performance analytics
• Demographic & psychographic analysis
• Social & brand analytics
Customer Analytics
From customer visions to loyalty analytics, our accelerators expedite measurement strategies, segmentation, and customer lifetime value tracking. We help you gain a deeper understanding of your customers, so you stay in-tune with their needs, prospects, and behaviours—to shape your customer journeys, connections, and engagement plans.
• Customer journey analytics
• Customer experience analytics
• Customer engagement analytics
• Customer lifecycle analytics
• Customer loyalty analytics
Operational Analytics
Create significant insights to evaluate and drive performance in key operational areas. We help you and transform your operational procedures to drive proficiencies, with added flexibility to maintain changing business requirements—educating your receptiveness, agility, and speed to value.
• Performance analytics
• People analytics
• Resource optimization
• Content analytics
• Channel optimization
Process Intelligence & Optimization
Identify and fix the inefficiencies that are hindering your CODE METRIC and holding back your business. With our Process Intelligence and Optimization solution, you will gain real-time insights to shorten and speed up your operations, reduce mistakes, and eradicate avoidable costs. We help you solve your full potential driven by artificial intelligence (AI), and automation, for smarter operations bringing improved customer experiences with better business outcomes.
• Process Intelligence
• Process Optimization
• Process Mining
• Execution Management
Compliance & Risk Analytics
Take an active approach to revealing risk, protecting customers, and preventing bad decisions that could result in noncompliance. We help you flag suspicious activity and identify fraud and compliance vulnerabilities before it’s too late.
• Collections
• Credit risk
• Payment integrity
• Fraud analytics
Insurance analytics
We help insurers achieve the right balance between customer satisfaction, loss adjusting expense, and loss accuracy. Our analytics solutions include claims segmentation and first notice of loss (FNOL) triage.
Deployed in the cloud or on-site, our fraud service uses AI and machine learning to do the heavy lifting. That way, clients' SIU resources can focus on the highest-value, highest-probability cases of fraud. Our claims fraud solution works by:
Using a continuous scoring framework that triggers algorithm scoring starting at first notice of loss (FNOL) and then again when new information on a claim becomes available
Extracting intelligent data (internal and external) to seamlessly connect and aggregate data from multiple disparate data sources and formats
Using text analytics to build additional indicators from unstructured data such as claim notes and investigation reports Using advanced claims analytics to run all suspicious claims through one or more supervised and/or unsupervised machine learning models
Using link/network analysis to provide investigators with additional leads, analysis, and insights from claims data to capture organized fraud
Deploying triage analysts to review and analyze the data and refer cases with the highest-risk score to the SIU team
Using scored but rejected claims to recalibrate models to improve efficiency and accuracy
Using a case management suite to help investigators keep track of their assigned claims
Using a visualization suite to enable SIU managers to track model as well as SIU unit performance
Data Platform Modernization
Enable access on-demand storage & processing power that scales to meet your business needs
Adopt cloud services to create Agile, responsive, easily consumable services
Maximize the supportability of your platforms while seamlessly integrating IT operations functions